Recently, my computer rebelled. At the behest of a friend, I contacted Doug Riddle, principal of Riddle Technology Services, for assistance. Doug was punctual and professional in identifying and correcting my PC’s reluctance to access the internet. All of my questions regarding computing were answered concisely and with clarity. Riddle Technology Services is second to none in the area of tech expertise.

What a find!  I was referred to Riddle Technologies years ago by a colleague. Upon my first meeting with Doug I instantly felt relaxed and confident that he would be able to not only fix my computer issues, but explain to me why it happened and how to try to prevent the issue from resurfacing. Doug answered every question no matter how mundane.  He remains available and works within my schedule.  His accommodating and honest nature has allowed me to wholeheartedly endorse Doug and recommend him to friends and family.

We’ve relied solely on Riddle Technology Solutions for over ten years… not only for the fast, effective IT solutions they’ve always provided, but also for the professionalism, insight and integrity that’s a routine part of doing business with Doug Riddle and the RTS staff. All vendor/partners should be this valuable.

Doug was recommended to me by a friend who was well aware of my limited computer skills. He suggested I get rid of my ten year old Dell and helped me purchase a new desktop with an awesome screen. Along with the installation, he conducted several sessions of instructions on how to use it ! Doug is knowledgeable, patient and professional. He quickly responds to my frantic e-mails  concerning questionable contacts. In addition, he returns twice a year to update and “clean up” my system. His technical skills are evident, even to a novice.

“I can fix that.” I love hearing that from Doug Riddle and the guys at Riddle Technology Solutions. Anytime I have had a problem with my computers, it just takes one call, a brief description of my problem and I hear those words that bring peace of mind. “I can fix that.” And they do! Riddle Technology Solutions has saved my sanity, my memories, my productivity, and my work after a major network failure. Thanks guys.

Doug Riddle of RTS has been my computer person for numerous years.  He has set up each of my personal computers, cleaned up my laptops, and advised me as to purchasing and maintaining them.  He is also extremely knowledgeable and is always willing to share information with me.  Additionally, what I believe to be Doug’s most outstanding virtue is  his relentless pursuit of answers.  He has never left me without solving, in some instances, very complex computer issues.  I would recommend RTS to anyone who is seeking a competent and fair computer technician.

Having three kids using the same computer put a beating on our family computer. Between searching the internet, downloading pictures, songs and games, our computer became slow and had potential viruses … I was not in a position to replace the computer … this dinosaur needed a few more good years to make it through. RTS came to our rescue – Doug Riddle was quick and highly efficient. The service was great not to mention the cost. I’d recommend RTS to everyone!